How to Setup Your Email Domain to Avoid Landing in Spam in 2024
These simple steps will teach you all you need to know to set-up your domain for success in 2024.
Understanding Email Deliverability
Beginning February 2024, Gmail & Yahoo have implemented a series of new sender requirements in which you MUST satisfy if you plan on sending marketing emails at scale.
What are the changes?
  1. You can no longer use @gmail or @yahoo to send marketing emails
  1. You need to create your own branded sending domain
  1. You need a DMARC policy on your root domain, configured in DNS settings
  1. Your From address and Branded domain must match
  1. You need to include a one-click unsubscribe
  1. Keep spam complaints low
If you satisfy these 6 steps (which we will break down), for the most part you'll be okay.
But factors like sender reputation, authentication, and content play a significant role.
It's important to monitor delivery rates, open rates, and click-through rates to gauge the effectiveness of your email campaigns and identify potential deliverability issues.
Requirement #1
A custom email domain, such as yourname@yourcompany.com, has historically been used to build trust and legitimacy with those who receive your emails.
But now this is a requirement.
Even if you want to, you can no longer use @gmail, @yahoo or anything like that to send your marketing emails.
You must have a custom business email address, that you can usually either setup in Google Workspace or with your domain provider.
Once done, connect this with your email platform like Klaviyo and use that to send emails.
Requirement #2 & #3 - Branded Sending Domain
Due to new sending requirements from Gmail & Yahoo kicking off in 2024 - YOU NEED TO HAVE THESE SETUP ASAP
SO many brands are using a shared sending domain with their email platform.
Hence when you open one of your emails on desktop, you'll see something like this:
"via.klaviyo.xrwaz"
or
"via.mcsv.csasc"
This means your DNS settings are not set up correctly.
This includes DMARC, which you can generate on a website like this and install into your DNS settings: https://easydmarc.com/tools/dmarc-record-generator
If you use Klaviyo, simply go:
→ Settings
→ Email Tab, then Domain section
→ Follow instructions
Then use the DMARC generator I linked above to generate yourself a DMARC record and add to your DNS settings manually.
Requirement #4
Your "From" address and the sending domain you set-up in steps 2/3 need to be matching.
You can't setup a branded domain in step 2/3 using @monetiseme.com.au , and then send your marketing emails from @contactmonetiseme.com.au
So if you don't want to be sending from your main domain, ensure you set-up your branded domain and authentication in steps 2/3 with the domain you want to use for marketing.
Remember, you don't need a whole seperate domain to seperate out your marketing emails.
You can simply make a different user, for example send@monetiseme.com.au, rather than angus@monetiseme.com.au.
Requirement #5
You need to have one-click unsubscribe.
Gone are the days of long winded unsubscribe funnels designed to get people to stick around. Good.
Klaviyo will automatically do this for you, so you don't need to do anything different if you're using Klaviyo!
Requirement #6
If you're sending engaging content, keeping spam complaints low will be relatively easy.
But, if you're sending spammy content, annoying your subscribers, using deceiving subject lines, or even buying/downloading email lists… then you're gonna have some issues.
The good thing is that this is pretty easily monitored on most big email platforms, especially Klaviyo.
If you're having trouble sending engaging campaigns, these free docs will help:
Okay I've done all 6… I should be sweet right?
Nearly.
Even if you're satisfying all 6 of these things, other factors can cause you to get your domain blacklisted by certain servers, or even just sent straight to spam.
Things like bounce rates, spam complaints (even if under the threshold) and engagement rates will matter.
Regularly monitor your email deliverability metrics. A software like Klaviyo will easily be able to let you know if there are any issues. Address any issues promptly and adjust your strategies to maintain high delivery rates and ensure your emails consistently reach the recipients' inboxes.
1
Bounce Rates
Keep an eye on bounce rates and analyse the causes to minimise them.
Consider excluding recent soft bounces from your campaigns.
2
Spam Complaints
Address spam complaints and take necessary actions to avoid future occurrences. Do not send to unengaged people regularly.
3
Engagement Rates
Monitor open and click-through rates to gauge the effectiveness of your email campaigns. If you have really low open or click through rates, that is a sign your engagement may be struggling.
Need some quick help?
We provide free audits for all DTC businesses.
Whether you're having trouble with your deliverability, landing in spam, struggling with engagement, or not hitting revenue targets, we will provide you with a free audit & action plan.
Find a time below!
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